Privacy Policy - Endri Xhukellari

Effective Date: 01 July 2025
Domain: www.endrixhukellari.com

This Privacy Policy explains how EndriXhukellari.com (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Who We Are

EndriXhukellari.com is an independent freelance service provider specializing in web development, e-commerce solutions, and mobile app development. We are based in Albania and serve clients across Europe and internationally.

2. Personal Data We Collect

We may collect and process the following personal data:

Full name
Email address
Phone number
IP address
Browser and device information
Usage data (e.g., pages visited, time on site)
Any information you voluntarily submit via contact forms

3. How and Why We Use Your Data

Your personal data is used for the following purposes:

To respond to inquiries or service requests
To provide and manage our services and deliverables
To communicate with you via email or CRM tools
To process payments securely (via PayPal or similar services)
To analyze website traffic and improve performance
To comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on one or more of the following legal grounds:

Consent – when you voluntarily submit data or sign up for communication
Contractual necessity – to provide services or take steps at your request
Legitimate interests – such as improving our services or marketing to existing clients
Legal obligation – where required by applicable laws or authorities

5. Data Sharing and Processors

We only share your data with trusted third-party service providers (“processors”) that help us operate efficiently and serve you better. These include:

Google Analytics – for website performance and usage tracking
PayPal – for secure online payment processing
FluentCRM / HubSpot – for customer relationship and lead management
Brevo (formerly Sendinblue) – for email communication, automation, and marketing campaigns

Brevo is fully GDPR-compliant and follows strict guidelines when handling personal data. For more details on how Brevo ensures GDPR compliance with email sign-up forms, please visit:
👉 https://help.brevo.com/hc/en-us/articles/360000454204-Guidelines-for-a-GDPR-compliant-sign-up-form

All data processors are GDPR-compliant and only process your data under our instructions.
We do not sell, rent, or trade your personal data.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

Standard Contractual Clauses (SCCs)
Transfers to countries with an adequate level of data protection as approved by the European Commission

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights Under the GDPR

You have the following rights regarding your personal data:

Right of access – obtain a copy of the data we hold about you
Right to rectification – request corrections to your data
Right to erasure – request deletion of your data (“right to be forgotten”)
Right to restrict processing – request limited use of your data
Right to data portability – receive your data in a structured format
Right to object – object to processing based on legitimate interest
Right to withdraw consent – at any time, without affecting prior processing
Right to lodge a complaint – with a supervisory authority in your country

To exercise these rights, please contact us at: data@endrixhukellari.com

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These include:

Encrypted data transmission
Secure server infrastructure
Role-based access controls

10. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience and analyze usage. For more details, please review our [Cookie Policy].

You can manage your cookie preferences via your browser settings or consent banner.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in the law or our services. The updated version will always be available at: www.endrixhukellari.com/privacy-policy

12. Contact Information

For any questions or requests regarding your personal data, contact:

Endri Xhukellari
Email: data@endrixhukellari.com
Website: www.endrixhukellari.com